Scheduled faecal sludge services (Indonesia)

In Kendari City. Septage Treatment Plant (STP) Puulongida has the capacity of 80 m3/d but the current load is only 14 m3/d due to the fact that emptying service does not cover only partially the Kendari City Region. This study used primary data from observation results, interviews with related parties, interviews with 80 respondents as customers, and secondary data obtained from relevant agencies. The percentage of service during the current scheduled faecal sludge service (SFSS) sludge is only 5.4% of the 36,984 septic tanks in Kendari City. Judging from the financial aspect, with a retribution of Rp. 200.000/yr per customers will only cover the period of six years. The SFSS fee of Rp. 200.000/yr per customer need to be applied to additional customers so that the income (benefits) increases every year and can cover the NPV value less than zero. Viewed from the social aspect, the results of interviews with customers showed that 50% of customers expressed the need for sanitation education at the start of the process.